Privacy Policy

1. Introduction

jili1365 ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of every player who uses our services. This Privacy Policy describes how jili1365 collects, uses, stores, shares, and protects personal information in connection with the operation of the jili1365 online gaming platform.

This policy is written in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR). Where applicable, this policy also reflects internationally recognised data protection principles.

This Privacy Policy should be read alongside the jili1365 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jili1365.

2. Data Controller

For the purposes of applicable data protection law, jili1365 is the data controller responsible for the personal data collected through the platform. As data controller, jili1365 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about how jili1365 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact the jili1365 Data Privacy team through the support channels listed in Section 15 of this policy.

3. Personal Data We Collect

jili1365 collects personal data that is necessary to provide the platform's services, verify player identity, process financial transactions, and comply with regulatory obligations. The categories of personal data we collect include:

jili1365 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law or regulatory obligation and with your explicit consent.

4. How We Collect Your Data

jili1365 collects personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the platform, including through cookies, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and risk data from payment processors; and regulatory data from PAGCOR or other competent authorities where required by law.

5. How We Use Your Personal Data

jili1365 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili1365 player account, including authentication and access control.
• Identity Verification: To verify your identity and age in compliance with PAGCOR regulations and anti-money laundering (AML) obligations.
• Transaction Processing: To process deposits, withdrawals, and bonus credits through GCash, PayMaya, BPI, BDO, and Metrobank.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through live chat and email.
• Responsible Gaming: To monitor gaming activity and apply responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion where requested or required.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Legal & Regulatory Compliance: To comply with applicable Philippine law, PAGCOR regulatory requirements, and any lawful requests from competent authorities.
• Platform Improvement: To analyse usage patterns and improve the performance, features, and user experience of the jili1365 platform.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.

6. Legal Basis for Processing

jili1365 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between you and jili1365 — including account registration, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable law, including PAGCOR regulations, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing carried out for jili1365's legitimate business interests, including fraud prevention, platform security, and service improvement — where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — including marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

jili1365 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and on a strictly need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify player identity and comply with regulatory obligations.
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Technology Service Providers: Cloud hosting, platform infrastructure, and cybersecurity providers engaged to operate and secure the jili1365 platform. All such providers are bound by data processing agreements that restrict their use of your data.
• Game Content Providers: Game software providers may receive limited technical data (such as session tokens) necessary to deliver game content. They do not receive your identity or financial data.
• Law Enforcement: Where jili1365 is required by law, court order, or other legal process to disclose personal data to law enforcement or other government agencies.

8. Cookies & Tracking Technologies

jili1365 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse usage patterns. The types of cookies used on the jili1365 platform include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the platform, helping jili1365 identify areas for improvement. These are only set with your consent.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your explicit consent and can be withdrawn at any time through your browser settings or account preferences.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jili1365 platform.

9. Data Retention

jili1365 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AML regulatory requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant KYC process.
• Support Communications: Retained for three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or legal matter.
• Technical & Usage Data: Retained for up to two (2) years from collection, unless required for longer for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jili1365's data disposal procedures.

10. Data Security

jili1365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili1365 platform.
• Encryption of sensitive data at rest, including financial account details and identity documents.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments, penetration testing, and vulnerability scanning of the platform infrastructure.
• Two-factor authentication (2FA) available for all player accounts.
• Continuous monitoring for suspicious activity, including automated fraud detection systems.

While jili1365 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili1365 will notify you and the relevant authorities in accordance with applicable law.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights in relation to your personal data held by jili1365:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfils.
• Right of Access: The right to request a copy of the personal data jili1365 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jili1365's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the jili1365 support team. We will acknowledge your request within 72 hours and aim to fulfil it within thirty (30) calendar days. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

12. Children's Privacy

The jili1365 platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. jili1365 does not knowingly collect personal data from individuals under the age of 21.

If jili1365 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all associated data will be deleted, and any deposited funds will be returned to the source payment method. If you believe a minor has registered on the platform, please contact the support team immediately.

13. Third-Party Links

The jili1365 platform may contain links to third-party websites or services, such as payment provider portals. jili1365 is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any third-party site you visit before providing any personal data.

14. Updates to This Privacy Policy

jili1365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, jili1365 will notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of the jili1365 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili1365, please contact us through any of the following channels:

• Live Chat: Available on-site 24 hours a day, 7 days a week — the fastest way to reach the jili1365 team.
• Email: [email protected]
• Response Time: Live chat responses are immediate. Email responses are provided within 24 hours on business days.

For formal data subject rights requests or data breach notifications, please mark your communication clearly as a "Data Privacy Request" so it can be directed to the appropriate team without delay.